“BORN Group (www.borngroup.com), a leading digital agency with a focus on experience management and enterprise commerce solutions has announced a Global Partnership with leading order management platform Fluent Commerce.
Fluent Commerce is a cloud-native distributed order management platform that provides essential functionalities to retailers, including delivery, order collection flexibility, returns, and courier shipping. In addition, Fluent Commerce has the ability to plug into various third-party technologies and platforms such as SAP Commerce, Salesforce Commerce Cloud, and Magento.
By providing real-time inventory information, the platform allows retailers to have a complete overview of their inventory while providing more transparency to the end-user. For customers, this means they receive their orders faster and more efficiently. Retailers are able to reduce fulfillment costs and provide improved customer service, resulting in increased sales and customer retention.
CEO at BORN Group, Dilip Keshu said, “We welcome the addition of Fluent Commerce to BORN’s fold of partners. We are always looking to provide modern industry-strong solutions to clients. CRM, ERP and order management systems (OMS) anchor our book of record portfolio, so Fluent as a leading OMS will play an important part in our ability to provide channel-connected orchestration.””